Too many things expected of support workers with not enough time or staff to finish anything to a good standard. Only seemed to care about problems if they thought the CQC was going to come inspect. Minimal support from management - they talk a big game about offering support but don't follow through. For example, if staff had to respond to an emergency, there would not be anyone available to take the rest of the patients for a walk or prepare the meal on time. Consistent understaffing created unsafe environment for patients and staff and affected quality of care. Felt like i was doing the job of 2-3 people at times. Never left on time because we were understaffed and could not finish notes on time. Colleagues are amazing and you get a good sense of working in a team. Good opportunity to book overtime shifts. If you're interested in exploring mental healthcare, you'll definitely learn a lot.
